On Apr.10^th 2011, an unexpected fire incident deep in the night has brought Cao Caixi, sales assistant of Tianyuan Mid-China Sales Centre No.2 Division, and his family into a difficult situation: the house was burned out; all the furniture and clothes were vanished completely. Cao Caixi was also suffered from injuries and has to live temporarily in the houses of relatives and friends. All the life sources are now depended on support and help from them. The family, which is not rich in origin, faces huge distress and is on the brink of collapse.

“When disaster struck, help came from all sides” is the traditional virtue of Chinese people. Our Tianyuan family is of course no exception. As the news being known, the whole company has been affected emotionally. Leaders of the company have paid close attention to the affair. They not only arranged for office director to console by phone, but also started up the Tianyuan’s Loving Care Foundation immediately, which has donated CNY 10,000 to Cao Caixi. They’ve also asked President’s Office to organize and appeal a donation throughout the company.

On the afternoon auf Apr. 12^th 2011, the President’s Office launched a caring donation. In the midday of Apr. 13^th, the donation activity was taken place in both industrial park and Jinkou manufacturing base of Tianyuan synchronously. The company leaders took the initiative to show loving hearts: President Li Changlin donated CNY 500 first; employees responded also actively to the appeal and, 100, 50 …. Warm hands, heated hearts, sincere donations made the collection box full of love and care. Though many new employees are not even known about Cao Caixi, they joined the team without hesitation as well. The warm current on the spot brings every single member of the company closer and together. Up to 5 p.m. of Apr. 13^th, the total amount reached CNY 10,000. Despite the money was not quite much, it has shown cohesion power of the colleagues. The more important is that, it passed on the confidence and energy to Cao Caixi’s, which would support them to overcome the difficulties at the moment.

In the morning of Apr. 14th, director and vice-president Zhou Mingtian, vice general manager of Tianyuan Energy Saving Equipment Co., Ltd. Zhou Xinxin, dean of President’s Office Xie Xiangzhi, on behalf of all the company employees, went to the hospital and visited Cao Caixi. They expressed sympathy for him, encouraged him to get over the difficulties, rebuild the confidence and delivered the CNY 20,000 donated money to him, which is filled with love and deep emotions.